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Data Support Officer | Animal Healthcare (m/v/x)

Sales & Marketing

Functieomschrijving

The data support officer collects data and ensures the integrity, precision and functionality of internal data, external data and databases. Typical data are – amongst others – sell-in, sell-out, customer, market, product and pricing. Based on this data, the data support officer is able to create detailed analyses with value adding insights for sales, marketing, management, … This is a supporting role within the data team with main focus on the data and supply chain process, but occasionally also providing support for customer service. He/she will be reporting to the data excellence manager.

Data collection and data processing (25%):

  • Accumulate monthly sell-out data from wholesalers
  • Calculation of rebates
  • Gather market data
  • Ad hoc research for missing customer information

Data quality (25%):

  • Manage the link between internal and external customer information
  • Safeguard the minimum required customer information on several platforms
  • Close follow-up of membership lists coming from all customer organizations
  • Create visibility of missing customers based on sell-out data

Data analysis (15%):

  • Maintenance of existing reports
  • Initiate the creation of new reports to gain additional insights
  • Handling requests for ad hoc reports

Supply Chain (15%):

  • Updating stock files and sales files for internal and external usage
  • Preparation of supply plan
  • Preparation and upload of sales forecast

CRM admin (10%):

  • Detailed maintenance of existing customer information
  • Creation of new customers

Customer Service – back-up role (10%):

  • Order handling in the ERP system
  • Communication with customers as well as colleagues both in Dutch and French
  • Execution of various administrative tasks

Onze klant

Locatie: Niel

Our client is a pharmaceutical company specialized in animal health care, with a direct representation in more than 25 countries and with more than 2500 employees worldwide. Started out as a family company, the organization turned into a multinational company. Our client believes in sustainable relationships, human development, in listening and especially in teamwork with customers, partners and colleagues.

Uw profiel

  • Essential requirements:
    • Commercial bachelor diploma or equivalent through experience
    • Excel power user, able to use a multitude of functions
    • Proficient knowledge of Dutch and French
    • Working experience with a CRM system
    • Experience in data management and reporting
    • Highly accurate
    • Analytical skills
    • Logical thinker
    • Positive mindset
    • Proactive
    • Fast learner

 

  • What we would like you to have:
    • Good knowledge of English
    • PowerPoint and Word skills
    • Working experience with an ERP system
    • A desire for efficiency

Wij bieden

  • A challenging position in a fun team
  • Personal follow-up and clear, transparent communication
  • The opportunity to develop yourself and to follow professional training courses
  • A pleasant and dynamic working atmosphere with a new challenge every day
  • The possibility to leave your mark on the future, and work for a socially responsible and sustainable company, focusing on innovation and digital technology
  • A competitive salary and numerous fringe benefits, in exchange for your expertise and commitment

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