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Head of After Sales BeNeLux (m/v/x)

Automotive & (e-)mobility

Functieomschrijving

As head of after sales, you represent our client in the Benelux market as the face of the service department. Being part of a small team, you have a broad scope of responsibilities:

  • Offering technical advice towards your (key) accounts
  • Sharing product knowledge
  • Analysis and problem solving, offering solutions towards clients
  • Managing the after sales business of the accounts in cooperation with service partners in the Benelux
  • Supporting the service partners and managing these relations
  • Managing a workshop of 5 technicians and a workshop supervisor in Luxembourg
  • Acting as a key account manager for after sales: you are the single point of contact
  • Managing the growth of the business in the region
  • Follow-up of service contracts
  • After sales administration
  • Working closely with the MD Benelux

Onze klant

Locatie: Benelux region (home office and field)

Our client is a business group with an international presence whose business is focussed on the passenger transport, electromobility, electronics, electric motors and generators, connectivity and energy sectors. The group is comprised of seven brands that have production operations in 13 plants spread across Spain, Morocco, Brazil, Mexico and South Africa in addition to its own R&D centre. With a turnover exceeding 433 million euros a year (2020), the group enjoys a commercial presence in over 90 countries on five continents. Founded in 1889, today, our client is a well-established group made up of more than 2,850 people.

For the bus and touring car division of the group, we are looking for a head of after sales Benelux. 

Jouw profiel

Wij bieden

Our client offers a complete salary package, including meal vouchers, bonus system and company car. But more importantly, they offer the opportunity for personal development, evolution in and together with the company, and flexible working (home office and ‘in the field’).

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